We know that we have to earn the right to act on your behalf on an ongoing basis and that doesn't stop once you've signed on the dotted line. We pride ourselves on giving our clients a first class service throughout the lifetime of their business journey, seeking to continue to nurture long term reliability and stability.
Should you have any questions, issues or changes that you need to discuss with us along the way, we always like to make ourselves as available as possible so you aren't ever kept waiting. As an A&T client, you deal with real people, whom you know and with whom you'll build a great relationship.
Gaining your trust and winning your business is just the beginning of what we hope will be a long-term partnership. Our aim is to become a valued part of your professional advisory team.
Over the last 40 years, we have retained many long-standing clients with whom we've ridden the highs and lows of business life. We have had first-hand experience of helping many of them get back on their feet following a disaster or incident. When disaster strikes, you'll be glad you're with us.
We have been a client of Alan & Thomas for a number of years now and they have always provided us with excellent advice and outstanding service, especially as our insurance requirements are quite complex due to our industry. I would be delighted to recommend Alan & Thomas’ services to any business working in the care sector and any other business for that matter.
I have used Alan & Thomas to broker the arrangements for business insurance over the last two years, I have only good, in fact, great things to say! Their attention to detail, their customer service and the care and commitment they show to their clients are in my view unrivalled.
Alan & Thomas have looked after our commercial insurance needs for the past 10 years. At each renewal date they take the time to find out about changes in the business in order to provide a complete bespoke package so that we only pay for cover we need. They also support us throughout the year, responding very quickly to any queries we might have.
As a relatively new client to the A&T Insurance Group we have been impressed at the speed in which our business and its needs have been understood. Any queries are dealt with quickly and efficiently, and we look forward to being working with A&T for many years to come.
Whilst Commercial Insurance is vital for any business, the personal touch is what really makes the difference. A&T understand the insurance needs of the agency well because they invest the time in face-to-face meetings, explore the evolution of the business and explain what we need with no jargon. If my needs change, or I need written proof of my liability cover, nothing ever feels like too much trouble. I would recommend Alan & Thomas Insurance Group without hesitation.
Alan & Thomas has provided us with outstanding service for a number of years now and we’ve always found their guidance, advice and expertise very helpful.